Grrrr! I Want My Broadband!

I have been trying for the last month or so to get set up with Broadband service. I received the new modem and set to connecting it with glee. Dead as a dodo. Rang the support desk and very patiently explained the problem - flashing ADSL light on the modem; error code 680 returned. I was told by the person on the end of the phone that as my extension was more than 10 metres away from my main BT socket, I would have to get BT to fit an extension box before I could use Broadband service, and this figure was quite clearly stated in the terms and conditions.

I hate it when call centre people hide behind terms and conditions. I hate it even more when I go back to the terms and conditions to find that it is not clearly stated.

Anyway, I got a BT engineer out to fit a new extension socket today, and tried to connect to Broadband again. Nothing. I growled at the call centre guy who was most apologetic and moderately helpful. We went through a number of things, none of which worked; finally he suggested that I unplug my cordless phone after the phone call, re-boot and try again. Which I did; still nothing. Rang the call centre again; they're now going to have to get BT involved. Uggggh!!

Still, on the plus side, my nice new BIG frost-free fridge freezer arrived today.

Whatever Happened to Eddie Fatwolf?

A couple of weekends ago, a young furry by the name of Fatwolf came a visiting. Alas, most of the weekend, he was quite ill, which was rather unfortunate as I think we'd both been looking forward to it. Since then, I've tried to contact him a couple of times; no response...

Oh well...